Sample Preparation
Homogenization
Heating and Mixing
Electrophoresis and Blotting
Polyacrylamide Gel Electrophoresis
Agarose Gel Electrophoresis
Western Blotting
Power Supplies
PCR & qPCR Thermal Cycler
Thermal Cycler (PCR)
Real-time Thermal Cycler (qPCR)
PCR Workstations & Cabinets
UVP BioImaging Systems
Molecular Spectroscopy
Lab Equipment
Ultraviolet Products
Hybridization Ovens
UVP Incubator
UV Crosslinkers
UVP Benchtop Transilluminators
Thermal Mixers
Electrophoresis & Blotting
Thermostats
View All
Fume hood
Laminar Airflow
Biosafety Cabinet
Autoclave
Centrifuge
pH Meter
Shaker & Mixer
Orbital Shaking Incubator
BOD Incubator
Heating Oven
Water Purification System
Aermax - Air Purification
Medical Oxygen Concetrators
Hygiene Solution
-150°C Cryogenic Freezer
-86°C Ultra Low Temp Freezer
-40°C Low Temp Freezer
-18 ~ -25°C Biomedical Freezer
-20°C Biomedical Freezer
4° ± 1°C Blood Bank Refrigerators
2~8°C Pharma Refrigerators
2~8°C ICE Lined Refrigerators
-25°C ~ + 4°C Mobile Freezer/Collers
20~24°C Blood Platelet Incubators
Ice Machines
Coldrooms
Mortuary Chambers
This Privacy Policy statement is made by SMACgig (called “SMACgig World”, “we”, “us” or “our”). It applies to all our Services, Products and Website/s (websites managed by SMACgig World).
We provide an array of services for online collaboration and management including customer relationship management, inventory management, sales management for various industries, project management, enterprise resource management, ticketing, helpdesk, service management and business consulting (“Service” or “Services”). You may use the Services for your business use or for internal business purposes in the organization that you represent. You may connect to the Services using any Internet browser supported by the Services. You are responsible for obtaining access to the Internet and the equipment necessary to use the Services. You can create and edit content with your user account and if you choose to do so, you can publish and share such content. “Services” exclude content and Non-SMACgig World Applications.
SMACgig World is keeping customer and user privacy on top of its Priorities right from its inception. We ask for only the least amount of information necessary, gathering only what we believe is essential for doing business, or for the specific transaction at hand. We let customers know the information we have on them and allow them to opt out of specific engagements. But, by far, our biggest commitment is that we DO NOT SELL customer data and also WE DO NOT MAKE A SINGLE RUPEE FROM ADVERTISING REVENUE – NEVER HAVE, NEVER WILL – even from the free editions of our products and services. This means we avoid the fundamental conflict of interest between gathering customer information and fueling advertising revenue, and the unavoidable compromises in customer privacy that it brings.
The goal of this policy is
This Privacy Policy applies to all SMACgig World websites that link to it. It also applies to the products and services provided by SMACgig World through these websites, our mobile applications, and applications owned by SMACgig World. This Privacy Policy does not apply to any of our websites, products or services that have a separate privacy policy. This Privacy Policy is also not applicable to Non-SMACgig World Applications and websites.
SMACgig World policy does not require any confidential or proprietary information or trade secret of it’s client(s) to be disclosed for any of SMACgig World Services. We strictly advise our clients not to disclose/discuss any confidential or proprietary information or trade secrets with us or any of our employees or our associates or sub-contractor of SMACgig World. Any disclosure of such confidential information, disclosed by Client will be Client’s sole responsibility.
This Privacy Policy is divided into three parts:
This part deals with how SMACgig World collects and uses information about website visitors, potential customers, users of SMACgig World’s products and services, and others who contact SMACgig World through forms or email addresses published on or linked to our websites.
This part deals with how SMACgig World handles data that you entrust to SMACgig World when you use our products and services, or when you share any personal or confidential information with us while requesting customer support.
This part deals with topics that are relevant to both Parts I and II, and other general topics such as SMACgig World’s security commitments and how we will inform you when we change this Privacy Policy.
We collect information about you only if we need the information for some legitimate purpose. SMACgig World will have information about you only if (a) you have provided the information yourself, (b) SMACgig World has automatically collected the information, or (c) SMACgig World has obtained the information from a third party. Below we describe the various scenarios that fall under each of those three categories and the information collected in each one.
Information that you provide us
Information that we collect automatically
Information that we collect from third parties
In addition to the purposes mentioned above, we may use your information for the following purposes:
Legal processing bases applicable to SMACgig World : If you are an individual from the European Economic Area (EEA), our legal basis for information collection and use depends on the personal information concerned and the context in which we collect it. Most of our information collection and processing activities are typically based on (i) contractual necessity, (ii) one or more legitimate interests of SMACgig World or a third party that are not overridden by your data protection interests, or (iii) your consent. Sometimes, we may be legally required to collect your information, or may need your personal information to protect your vital interests or those of another person.
Withdrawal of consent : Where we rely on your consent as the legal basis, you have the right to withdraw your consent at any time, but this will not affect any processing that has already taken place.
Legitimate interests notice : Where we rely on legitimate interests as the legal basis and those legitimate interests are not specified above, we will clearly explain to you what those legitimate interests are at the time that we collect your information.
Opt out of non-essential electronic communications : You may opt out of receiving newsletters and other non-essential messages by using the ‘unsubscribe’ function included in all such messages or by replying back the same message with the subject line as ‘unsubscribe’. However, you will continue to receive notices and essential transactional emails.
Disable cookies : You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the websites properly.
Optional information : You can choose not to provide optional profile information such as your photo. You can also delete or change your optional profile information. You can always choose not to fill in non-mandatory fields when you submit any form linked to our websites.
We do not sell any personal information. We share your information only in the ways that are described in this Privacy Policy, and only with parties who adopt appropriate confidentiality and security measures.
Employees and independent contractors : Employees and independent contractors of all SMACgig World have access to the information covered in Part I on a need-to-know basis. We require all employees and independent contractors of SMACgig World to follow this Privacy Policy for personal information that we share with them.
Third-party service providers : We may need to share your personal information and aggregated or de-identified information with third-party service providers that we engage, such as marketing and advertising partners, event organizers, web analytics providers and payment processors. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Reselling partners : We may share your personal information with our authorized reselling partners in your region, solely for the purpose of contacting you about products that you have downloaded or services that you have signed up for. We will give you an option to opt out of continuing to work with that partner.
Other cases : Other scenarios in which we may share the same information covered under Parts I and II are described in Part III.
If you are in the European Economic Area (EEA), you have the following rights with respect to information that SMACgig World holds about you. SMACgig World undertakes to provide you the same rights no matter where you choose to live.
Right to access : You have the right to access (and obtain a copy of, if required) the categories of personal information that we hold about you, including the information’s source, purpose and period of processing, and the persons to whom the information is shared
Right to rectification : You have the right to update the information we hold about you or to rectify any inaccuracies. Based on the purpose for which we use your information, you can instruct us to add supplemental information about you in our database.
Right to erasure : You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.
Right to restriction of processing : You may also have the right to request to restrict the use of your information in certain circumstances, such as when you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Right to data portability : You have the right to transfer your information to a third party in a structured, commonly used and machine-readable format, in circumstances where the information is processed with your consent or by automated means.
Right to object : You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.
Right to complain : You have the right to complain to the appropriate supervisory authority if you have any grievance against the way we collect, use or share your information. This right may not be available to you if there is no supervisory authority dealing with data protection in your country.
We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. When we no longer have a legitimate need to process your information, we will delete or anonymize your information from our active databases. We will also securely store the information and isolate it from further processing on backup discs until deletion is processed.
Information entrusted to SMACgig World and purpose
Information provided in connection with services : You may entrust information that you or your organization (“you”) control, to SMACgig World in connection with use of our services or for requesting technical support for our products. This includes information regarding your customers and your employees (if you are a controller) or data that you hold and use on behalf of another person for a specific purpose, such as a customer to whom you provide services (if you are a processor). The data may either be stored on our servers when you use our services, or transferred or shared to us as part of a request for technical support or other services.
Information from mobile devices : When you elect to allow it, some of our mobile applications have access to the camera, call history, contact information, photo library, and other information stored on your mobile device. Our applications require such access to provide their services. Similarly, when you elect to provide access, location-based information is also collected for purposes including, but not limited to, locating nearby contacts or setting location-based reminders. This information will be exclusively shared with our mapping providers and will be used only for mapping user locations. You may disable the mobile applications’ access to this information at any time by editing the settings on your mobile device. The data stored on your mobile device and their location information to which the mobile applications have access will be used in the context of the mobile application, and transferred to and associated with your account in the corresponding services (in which case the data will be stored on our servers) or products (in which case the data will remain with you unless you share it with us).
(All the information entrusted to SMACgig World is collectively termed “application service data”)
Ownership and control of your application service data
We recognize that you own your application service data. We provide you complete control of your application service data by providing you the ability to (i) access your application service data, (ii) share your application service data through supported third-party integrations, and (iii) request export or deletion of your application service data.
How we use application service data
Our Services process your application service data when you provide us instructions through the various modules of our services, that is using the SMACgig World Services. For example, when you generate a quotation or invoice or proforma invoice, information such as the name and address of your customer will be used to generate the quotation or invoice or proforma invoice; and when you use our campaign management service for email marketing, the email addresses of the persons on your mailing list will be used for sending the emails.
Push notifications
If you have enabled notification on our desktop and mobile applications, we will push notifications through a push notification provider such as Apple Push Notification Service, Google Cloud Messaging or Windows Push Notification
Services. You can manage your push notification preferences or deactivate these notifications by turning off notifications in the application or device settings.
Who we share application service data with
SMACgig World and third party sub-processors : In order to provide services and technical support for our products, the contracting entity within the SMACgig World engages internal team and third parties.
Employees and independent contractors : We may provide access to your application service data to our employees and individuals who are independent contractors of the SMACgig World involved in providing the services (collectively our “employees”) so that they can (i) identify, analyze and resolve errors, (ii) manually verify emails reported as spam to improve spam detection, or (iii) manually verify scanned images that you submit to us to verify the accuracy of optical character recognition. We ensure that access by our employees to your application service data is restricted to specific individuals, and is logged and audited. Our employees will also have access to data that you knowingly share with us for technical support or to import data into our products or services. We communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within SMACgig World.
Collaborators and other users : Some of our products or services allow you to collaborate with other users or third parties. Initiating collaboration may enable other collaborators to view some or all of your profile information. For example, when you edit a document that you have shared with other persons for collaboration, your name and profile picture will be displayed next to your edits to allow your collaborators to know that you made those edits.
Third-party integrations you have enabled : Most of our products and services support integrations with third-party products and services. If you choose to enable or implement any third-party integrations, you may be allowing the third party to access your service information, application service data and personal information about you. We encourage you to review the privacy practices of the third-party services and products before you enable integrations with them.
Other cases : Other scenarios in which we may share information that are common to information covered under Parts I and II are described in Part III.
Retention of information
We hold the data in your account as long as you choose to use SMACgig World Services. After you terminate your SMACgig World Service, your data will be automatically deleted from our active database within 6 months and from our backups within 3 months after that.
Data subject requests
If you are from the European Economic Area and you believe that we store, use or process your information on behalf of one of our customers, please contact the customer if you would like to access, rectify, erase, restrict or object to processing, or export your personal data. We will extend our support to our customer in responding to your request within a reasonable timeframe.
Our products and services are not directed to individuals under 16. SMACgig World does not knowingly collect personal information from children who are under 16 years of age. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 16 years has provided personal information to us, please write to hello@smacgigworld.com with the details, and we will take the necessary steps to delete the information we hold about that child.
At SMACgig World, we take data security very seriously. We have taken steps to implement appropriate administrative, technical & physical safeguards to prevent unauthorized access, use, modification, disclosure or destruction of the information you entrust to us. If you have any concerns regarding the security of your data, we encourage you to write to us at info@SMACgig World.com with any questions.
We have appointed a Data Protection Officer to oversee our management of your personal information in accordance with this Privacy Policy. If you have any questions or concerns about our privacy practices with respect to your personal information, you can reach out to our Data Protection Officer by sending an email to hello@smacgigworld.com or by writing to: Data Protection Officer, SMACgig World , Ground Floor, 38/11, 3rd Cross, G Block, Sahakarnagar, Bangalore – 560092, INDIA.
We share your personal information and application service data within SMACgig World. By accessing or using our products and services or otherwise providing personal information or application service data to us, you consent to the processing, transfer, and storage of your personal information or application service data within India and other countries where SMACgig World operates.
Some internet browsers have enabled ‘Do Not Track’ (DNT) features, which send out a signal (called the DNT signal) to the websites that you visit indicating that you don’t wish to be tracked. Currently, there is no standard that governs what websites can or should do when they receive these signals. For now, we do not take action in response to these signals.
Some pages of our websites may contain links to websites that are not linked to this Privacy Policy. If you submit your personal information to any of these third-party sites, your personal information is governed by their privacy policies. As a safety measure, we recommend that you not share any personal information with these third parties unless you’ve checked their privacy policies and assured yourself of their privacy practices.
We offer publicly accessible blogs and forums on our websites. Please be aware that any information you provide on these blogs and forums may be used to contact you with unsolicited messages. We urge you to be cautious in disclosing personal information in our blogs and forums. SMACgig World is not responsible for the personal information you elect to disclose publicly. Your posts and certain profile information may remain even after you terminate your account with SMACgig World. To request the removal of your information from our blogs and forums, you can contact us at hello@smacgigworld.com
Our websites include social media widgets such as Facebook “like” buttons and Twitter “tweet” buttons that let you share articles and other information. These widgets may collect information such as your IP address and the pages you navigate in the website, and may set a cookie to enable the widgets to function properly. Your interactions with these widgets are governed by the privacy policies of the companies providing them.
We may be required by law to preserve or disclose your personal information and application service data to comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements.
We may disclose personal information and application service data to a third party if we believe that such disclosure is necessary for preventing fraud, investigating any suspected illegal activity, enforcing our agreements or policies, or protecting the safety of our users.
We do not intend to sell our business. However, in the unlikely event that we sell our business or get acquired or merged, we will ensure that the acquiring entity is legally bound to honor our commitments to you. We will notify you via email or through a prominent notice on our website of any change in ownership or in the uses of your personal information and application service data. We will also notify you about any choices you may have regarding your personal information and application service data.
We make every effort, including periodic reviews, to ensure that personal information you provide is used in conformity with this Privacy Policy. If you have any concerns about our adherence to this Privacy Policy or the manner in which your personal information is used, kindly write to us hello@smacgigworld.com. We’ll contact you, and if required, coordinate with the appropriate regulatory authorities to effectively address your concerns.
We may modify the Privacy Policy at any time, upon notifying you through alert/notification in the application or by sending an email to your primary email address. If we make significant changes to the Privacy Policy that affect your rights, you will be provided with at least 30 days’ advance notice of the changes. If you
think that the updated Privacy Policy affects your rights with respect to your use of our products or services, you may terminate your use by sending us an email within 30 days. Your continued use after the effective date of changes to the Privacy Policy will be deemed to be your agreement to the modified Privacy Policy. You will not receive email notification of minor changes to the Privacy Policy. If you are concerned about how your personal information is used, you should check back at Privacy Policyperiodically.
